Privacy Policy

Last updated: 24 Nov 2025

This privacy policy explains how this website collects, uses, and protects your personal data. The site is operated in the United Kingdom and all data is processed in accordance with the UK General Data Protection Regulation (UK GDPR).

Who We Are

This website is operated on behalf of a counsellor/psychotherapist providing information about therapeutic services. For all data-related matters, the data controller can be contacted at admin@niki-polydorou.com

What Information We Collect

Contact Form

When you use the contact form, we collect:

  • Your name
  • Your email address
  • Your message

This information is provided voluntarily so we can respond to your enquiry.

Website Statistics

This website collects basic, anonymised statistical information to help us understand how visitors use the site. This may include:

  • Number of visitors
  • Page views
  • Referring sites
  • General technical information (e.g. browser type, device type)

No information is collected that allows us to identify individual visitors.

How We Use Your Information

Contact Form Data

Your information is used solely to:

  • Respond to your enquiry
  • Provide information if requested

Your details are not added to marketing lists and are not shared with third parties.

Statistical Data

Statistical data is used only to monitor and improve website performance, accessibility, and content. The data collected is anonymised and cannot be linked to any individual.

Legal Basis for Processing

  • Consent — when you voluntarily submit information through the contact form.
  • Legitimate Interests — for gathering anonymised statistical data necessary for the effective running of the website.

Data Retention

Contact Form Data

Information submitted through the contact form is retained for up to 30 days and then securely deleted.

Statistical Data

  • Raw statistical data is deleted after 90 days.
  • Aggregated statistical summaries are deleted after 12 months.

Cookies

This website may use standard cookies required for basic site functionality. No cookies are used for identifying individual visitors.

You may control or delete cookies through your web browser settings at any time.

Data Storage and Security

All data is stored and processed within the United Kingdom. We take appropriate technical and organisational measures to safeguard your information, including secure hosting, restricted access, and regular maintenance.

No data is transferred outside the UK.

Sharing Your Data

We do not share personal or statistical data with any third parties, unless required by law.

We do not sell or otherwise provide your information to external organisations.

Your Rights

Under the UK GDPR, you have the right to:

  • Access the information we hold about you
  • Request correction or deletion
  • Withdraw consent
  • Restrict or object to processing
  • File a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

To exercise any rights, contact: admin@niki-polydorou.com

Changes to This Privacy Policy

We may update this policy from time to time. Any updates will be posted on this page with the revised “last updated” date.